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Location and Appointments

Inspire Psychology is located at Suite 39, Level 1, Ballow Chambers, 121 Wickham Terrace, Spring Hill 4000. Ballow Chambers is a lovely heritage building located towards the city CBD end of Wickham Terrace. It is less than a one minute walk from Central Train Station. When you come out of the gates from the train, just turn left and follow the sign to Wickham Terrace (stair or lift access available).

Metered street parking is available but can be a little tricky to find at times.  The nearest carparks are the Wickham Terrace carpark (almost directly opposite Ballow Chambers) or the Novotel Hotel carpark is a short walk away.

Appointments are available on Tuesday mornings, Wednesdays and Thursdays generally between 8.30am and 4pm. After hours appointments are not available however the Australian Psychological Society has a free "find a psychologist" service available by phone or email. Visit psychology.org.au for more information. This service lists psychologists by speciality, location and consulting hours.

*** Please note that due to current appointments being fully booked and the Christmas break, new appointments will be available from late January 2010.***

Referrals and Fees

Referral can by made by your GP as part of your mental health care plan. Please ask the receptionist for an extended consultation when booking with your GP to access a psychology referral as the paperwork can be a little more time intensive. When your GP refers you as part of a Mental Health Care Plan, this entitles you to receive six psychology sessions with Medicare rebate with a further six sessions (maximum 12 per year) optional after review.  This is applicable for a range of mental health conditions including depression, anxiety disorders, and adjustment disorders. Shannon works closely with your GP who continues to manage the medical aspect of your care, and provides them with feedback so that optimal outcomes can occur for each patient. More Medicare information can be found at the following link:

http://www.psychology.org.au/medicare/fact_sheet/

Please contact Shannon or speak with your GP for further information.

Patients are also welcome to self-refer however would not be eligible for Medicare rebate in this case. Some health funds also cover psychology services however the rebate is usually much less than the Medicare rebate.

Sessions last for 50 minutes. The initial session is a good opportunity for you to help Shannon to gain an in-depth understanding about your situation and for her to give you an idea about treatment information, options and timeframe. It is also important to determine whether Shannon is the most appropriate person to assist you and to ensure that there is a good match therapeutically. It is very important that you feel comfortable and that your sessions will be a very positive and valuable experience for you.

Depending on the issue, patients are seen weekly initially and then fortnightly with occasional visits as needed depending on the issue and severity. Some problems respond well to just a few sessions while other more chronic, life long problems are likely to require more sessions and treatment over a longer period of time.

The session fee is $150 per session and most of this fee is covered by Medicare for GP referred patients (rebate of approximately $117.85) leaving an out of pocket cost of $32.15. Payment is due on the day of consultation. Payment for psychology sessions can be made via cash, credit card or EFTPOS.  Please bring along your Medicare card as the rebate is able to be put back into your savings/cheque account via Medicare Easyclaim. Please visit the link below for further information if needed:

http://www.medicareaustralia.gov.au/public/claims/easyclaim.jsp

Please note that there is a charge for failing to attend a scheduled appointment without giving a minimum 48 hours notice of need to cancel or reschedule (except in the case of emergency or serious illness). This charge is $75 and is not reimbursed by Medicare. This is to ensure that minimal waiting times are experienced by patients on a waiting list who may require urgent treatment. Thank you for your understanding.





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